Safety Score

Key Benefits

• Default weightings between different alert types are more balanced according to safety research and correlations to claims.
• Safety Score is flexible to support dynamically adding/removing alert types based on importance to the fleet manager.
• Per-alert score (subscore) algorithms are based on larger, real-life datasets and are visible to the fleet manager.
• Standardized grading scale is more intuitive.
• When present in the fleet, linxCam AI Alerts are added to the Safety Score.

NOTE: Legacy Safety Score does not include linxCam AI alerts. 

If your account was activated on 10/15/25 or later, you automatically have the new Safety Score, which includes linxCam AI alerts in the score if you have linxCams with AI enabled in your fleet. 

If you would like to update to the new Safety Score, you can opt in through the pop up on your portal or reach out to Support at 877-732-4980 or support@linxup.com to update your Safety Score for you.

 

Considerations

• User Permissions
  • Changes to Safety Score will be reflected in the history and include the user that made them.
  • Admins can view and update the Safety Score metrics.
  • Limited Users can view the Safety Score, but will not be able to update.
• AI Alerts
  • Tailgating and Phone Use are included as AI Camera Alerts.
  • You can now customize the sensitivity and on/off settings for AI alerts. These changes won’t affect Safety Score calculations and are treated as your company’s preference.
• Mixed fleets 
  • When both standard trackers and AI cameras (linxCams) are in use, Safety Scores can now be viewed either combined ('Hardware Type' = ALL) or separately by hardware type on the Safety Settings page. This gives fleet managers the flexibility to compare driver scores consistently.
• Speeding
  • Speeding types ('Posted Speed' and ‘High Speed’) are now separated in the scoring, so that each can be weighted separately. ‘Posted Speed’ includes Geofence Speeding.
  • If ‘Posted Speed’ is not enabled, it will appear grayed out and won’t be included in the score. If enabled later, it will default to 0% weight, and you can adjust the weighting if you’d like it included.

Settings and Weights

• Mixed Fleets will display a ‘Hardware Type’ toggle so that weights can be assigned separately based on whether there is an AI camera present.
• ‘Standard Tracker/Camera’ refers to any Tracker with a vehicle profile with or without a paired Dash Cam or linxCam without AI enabled.
• ‘AI Camera’ refers to a Tracker/linxCam combination with AI enabled.

Updating Safety Score Weights

• To update your weights, simply enter the percentage in the ‘New Weight’ column for each of the alert types and ensure your total comes to 100%.
• You can preview how the changes will affect the score on a specific driver or tracker in the gray ‘Score Preview’ section on the right.

• Choosing ‘Undo’ while editing will return the weights to the last saved version.
• Choosing ‘Reset to Default Weights’ will return the settings to the Linxup defaults, which are always displayed in the ‘Default Weight’ column.

Safety Score in Route Replay

• AI Alerts are now displayed in the Route Replay.
• The new Safety Score will be displayed in the ‘Overview’ section of Route Replay and on all trips.  A ‘View Alerts’ button pops up a window with a list of alerts contributing to the Safety Score for that trip.

Safety Score in Reports Dashboard

• In a mixed fleet, toggle between hardware types or select ‘All’ to compare all scores.
• You can also view Safety Details by Scores or by Total Alerts.

Safety Report Card

• The Safety Score Settings history can be viewed from the report.
• All available cards will be displayed based on the company’s hardware type.

• Speeding card has been split into High Speed and Posted Speeding since the 2 types of scores can be weighted separately.

NOTE: Posted Speed is the combination of Posted Speed and Geofence Speeding.

• If a card has been set to 0% in the weightings, a note will appear in its title to indicate that it is excluded from the overall score.

Safety Score in Driver Coaching Sessions

• To ensure transparency in Coaching Sessions, a tooltip now appears with the Safety Score if its weightings or hardware type changed during a coaching period.
• You can reference the Safety Score Setting History for details. Since hardware type changes are not tracked in the portal, the date of the change is shown in the tooltip in Coaching Sessions.
• When creating a session or reviewing a trend that has not been added to a session, the tooltip references whether there was a weight and/or hardware type change during that month.
• When editing or viewing a session, the tooltip will indicate whether there was a weight settings change anytime since the Coaching Session began.